First, find
the leaks.
A free 30-minute AI audit for Canadian service businesses. You get a written report you keep: where you lose time, where you lose revenue, and which 3–7 off-the-shelf AI tools would actually fit — before you buy anything.
Free 30-minute audit · Written report you keep · No obligation.
Seven answers, in writing.
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01
Where you're losing time
The tasks that quietly eat staff hours — counted, named, and costed.
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02
Where you're losing revenue
Missed calls, slow follow-up, quotes that never go out.
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03
Which workflows to fix first
Ranked by payback, not by what's fashionable.
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04
Which tools actually fit
3–7 off-the-shelf picks mapped to your workflows — with prices.
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05
What should stay human
Judgment, pricing, and relationships are not automation targets.
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06
What can be automated now
Running in weeks, not quarters — usually without new software contracts.
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07
What needs cleanup first
The process debt that would sink any tool you bought today.
Your business doesn't need AI strategy. It needs working systems.
Most service businesses don't have an AI problem. They have an operations problem — and buying tools before finding the leaks just automates the mess.
So the audit comes first, and the audit is the deliverable. Not free pre-work. Not a discovery call in disguise. A written report you keep, whether or not you ever hire us to build anything.
If you want the fixes built and managed for you, we quote that separately — only if you ask.
Built for practical use, not AI theatre.
The AI Tools Audit.
We inspect how work actually happens — calls, inboxes, bookings, handoffs, admin — and prescribe 3–7 off-the-shelf AI tools you can implement immediately. No custom build required to get value.
We inspect
- How leads come in, and how fast anyone responds
- Where the hours go — admin, re-keying, chasing
- The tools you already pay for and half-use
- What breaks first when you get busy
You receive
- A written report with the seven answers, costed
- 3–7 tool prescriptions with prices and setup order
- An automate / assist / keep-human map
- One priced next step — only if you want it built and managed
A written report you keep — not a slide deck, not a sales call.
These pages come from a complete sample audit for a fictional Scarborough CPA practice — read it exactly as a client receives it.
Read the Sample AuditThe missed-call leak, measured.
35% of business calls go to voicemail — and 80% of those callers never call back. For most service businesses it's the single largest leak the audit finds.
Run your own numbers — it takes thirty seconds. The audit checks the estimate against your real call patterns.
Three steps. The report is step two.
Book the call
Thirty minutes with the owner or manager. You talk about how work actually happens; we take notes. No prep, no documents.
We audit
The written report lands within 3 business days: findings with costs attached, 3–7 tool prescriptions, and what to fix first.
You decide
Implement it yourself — the report is yours. Or have us build and manage the fixes: workflow automations and AI voice agents, pilots typically live in 2-4 weeks, run for you month to month after.
The audit also tells you what not to automate.
Automation earns its keep on repetitive work. The judgment that makes your business worth choosing stays with people — and the report draws that line explicitly.
- Judgment calls, pricing, and anything with real money on the line
- Client relationships — the reason customers come back
- Complaints and edge cases that need a person's read
- Final review before anything leaves the building
And what we do automate ships with limits: scoped behaviours, fallback logic, human handoff, monitoring.
Built for service businesses with inbound volume.
If your team is losing time to calls, admin, and follow-up — and you're not ready to hire for it — we can help.
You're a good fit if you:
- Rely on phone calls, bookings, or inbound inquiries
- Lose time to repetitive customer questions
- Have limited front-desk or admin capacity
- Want to improve responsiveness without hiring immediately
- Already use scheduling, CRM, or operational tools
Industries we serve:
- Salons and barbershops
- Clinics and wellness practices
- Retail and specialty shops
- Home service businesses
- Professional service firms
Common questions.
A 30-minute call about how work actually happens in your business, then a written report you keep: where you lose time, where you lose revenue, which workflows to fix first, which 3-7 off-the-shelf AI tools fit, what should stay human, what can be automated now, and what needs cleanup first.
Yes, free. The report is the deliverable and it's yours whether or not we ever work together. The only thing resembling a catch: if the report surfaces work worth hiring us for, it includes one priced next step. You decide — there's no follow-up sales sequence.
Our flagship audit. We inspect your workflows — calls, inboxes, bookings, handoffs, admin — and prescribe 3-7 off-the-shelf AI tools you can implement immediately, with prices and a setup order. Most service businesses don't need custom software; they need the right tools pointed at the right leaks.
No. Many businesses implement the report themselves — that's why it includes tool names, prices, and setup order rather than vague recommendations. You can budget and act on it without us.
The written report lands within 3 business days of the call. If your situation needs a longer look, we say so on the call — not after it.
Six. The AI Tools Audit is the flagship, plus five narrower ones: speed-to-lead, sales workflow, support, ops and admin, and content and research. Same rules for each — we inspect, you leave with a working plan.
Then we quote it as a separate engagement — workflow automations and AI voice agents, built and then managed for you month to month. Pilots typically go live in 2-4 weeks from kickoff, with scoped behaviours, fallback logic, and human handoff built in.
No. Part of every report is a keep-human map: judgment, pricing, and client relationships stay with people. What we flag for automation is the repetitive work that steals their time — voicemail backlogs, re-keying, chasing confirmations.
Thirty minutes with the owner or a manager, and honesty about how work actually gets done. No documents, no data exports, no software access, no prep.
Laneway Solutions — a Toronto consultancy focused on practical AI for service businesses. The same people who run the audit build the systems, so the report is written by someone who has to stand behind every recommendation.
Find the leaks first.
Free 30-minute audit · The report is yours · No obligation
Book the Free AuditOr email: [email protected]